Privacy Policy

At Inhalo, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website https://inhalo.lt/ and purchase our products.

1. What data we collect

When you visit our website or make a purchase, we may collect certain information about you. This includes your personal details such as name, surname, address, email and phone number, as well as order details like purchased products and chosen payment methods. Please note that we do not store your full payment card details; payments are processed securely by third-party providers. We may also collect technical data, such as cookie information, and any communication data you provide when contacting us directly.

2. Do we use your data

We only use your personal data when the law allows us to. In most cases, this is because we need it to process your order and deliver your products. Sometimes we are legally required to keep certain information, for example for tax and accounting purposes. With your consent, we may use your data for marketing or cookies that are not strictly necessary.

3. Your data is safe with us

We share your personal data only with trusted third parties who help us provide our services. This may include payment processors, shipping companies and website hosting or analytics providers. These partners receive only the information necessary for their specific tasks. We never sell your personal data to third parties.

4. Data retention

We keep your personal information only as long as necessary. Order and billing information may be stored for up to ten years to meet Lithuanian and EU legal requirements. Data used for marketing purposes is kept until you withdraw your consent or unsubscribe from our communications.

5. Your rights

As our customer, you have important rights under the General Data Protection Regulation (GDPR). These include the right to know what personal data we hold about you, to request a copy of it, and to ask us to correct or update it if it is inaccurate. You also have the right to ask us to delete your data in certain circumstances, or to restrict how we use it.

 

If you have given us consent (for example, to receive marketing emails), you can withdraw that consent at any time. In some cases, you may also request that we transfer your data to another service provider (“data portability”).

6. Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss or misuse. While no system can be completely secure, we continuously work to safeguard your information.

7. Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The most recent version will always be available on our website.

8. Have any questions?

If you have any questions about this Privacy Policy or how we handle your data, just shoot us a message. You can reach us at info@inhalo.lt, and we’ll be happy to help.